Clear Solutions, LLC (“Clear Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how information may be collected, used, maintained, and protected when you visit our website, contact our team, or inquire about our billing, credentialing, practice support, or related services.

Information We May Collect

When you visit our website or contact Clear Solutions, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Practice or organization name

• Professional or provider information

• Information submitted through website contact or inquiry forms

• Other information you voluntarily provide when communicating with our team

Our website may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, and general website usage information, depending on the technologies and analytics services used by the website.

How We Use Information

Information collected through our website may be used to:

• Respond to questions and service inquiries

• Communicate with prospective and current clients

• Provide information regarding Clear Solutions' services

• Coordinate requested billing, credentialing, or practice support services

• Improve our website, services, and customer experience

• Maintain appropriate business and administrative records

• Protect the security and integrity of our website and operations

• Meet applicable legal, regulatory, or contractual requirements

Clear Solutions does not sell personal information collected through its website.

Protected Health Information

Clear Solutions provides administrative services to healthcare and behavioral health providers and organizations. In certain circumstances, Clear Solutions may receive, create, maintain, or transmit Protected Health Information (“PHI”) while providing services on behalf of a healthcare client.

When Clear Solutions functions as a Business Associate under the Health Insurance Portability and Accountability Act (“HIPAA”), PHI is handled in accordance with applicable federal requirements, contractual obligations, and applicable Business Associate Agreements.

Information involving patients or clients should not be submitted through a general website contact form unless the form or communication method has been specifically designated and approved for the secure transmission of such information.

Confidentiality and Information Security

Clear Solutions takes the privacy and security of information seriously. We utilize reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or loss.

However, no website, electronic communication system, or method of electronic storage can be guaranteed to be completely secure. Visitors should avoid submitting sensitive personal, financial, or health information through unsecured communication methods.

Third-Party Services

Our website may utilize third-party service providers to support website hosting, communications, analytics, scheduling, forms, or other business functions.

Information processed through third-party services may be subject to the privacy and security practices of those providers. Clear Solutions evaluates third-party services as appropriate based on the nature of the information being processed and the services being provided.

Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality and understand how visitors interact with the site.

Cookies may collect limited information regarding website activity, browser information, or device information. Visitors may be able to control or disable cookies through their browser settings; however, disabling certain cookies may affect website functionality.

Links to Other Websites

The Clear Solutions website may contain links to websites operated by third parties. Clear Solutions is not responsible for the privacy practices, security, or content of third-party websites. Visitors are encouraged to review the privacy policies of external websites before providing personal information.

Information Retention

Clear Solutions retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, meet contractual obligations, and comply with applicable legal or regulatory requirements.

Children's Privacy

The Clear Solutions website and services are intended for healthcare professionals, practices, organizations, and other business users and are not directed toward children. Clear Solutions does not knowingly use its website to solicit personal information directly from children.

Changes to This Privacy Policy

Clear Solutions may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this Privacy Policy for changes.

Contact Us

If you have questions regarding this Privacy Policy, the information collected through our website, or Clear Solutions' privacy practices, please contact us:

Clear Solutions, LLC

Phone: 866-714-1224
Email: Kathy@clear-solutionsllc.com
Website: clear-solutionsllc.com

The ONE Clear Choice for Your Practice.